Intelligent Absence Management
for Enterprise Workflows

How Do Absences Add Complexity to Enterprise Challenges?

Fragmented Availability Data

Jira isn’t synchronised to company calendars (eg. Outlook), making it hard to track team availability, impacting resource allocation and sprint planning.

High Administrative Overhead

PMs must constantly check resource availability and manually reassign work –an approach that doesn’t scale.

Process & Workflow Disruption

Delayed handoffs and misaligned workloads impact critical deadlines and customer experience.

How Can the Out-of-Office App Help My Team?

Seamless Handoffs

Unassign issues or hand them over automatically to prevent delays.

Clear Team Availability

Project managers and team leads can see availability when assigning issues.

Accurate Absence Sync

Pull real-time data from Outlook, Google Calendar, Slack, or Tempo.

Balanced Workloads

Escalate or defer task, when members are already at full capacity.

Enterprise-level Control & Reporting*

Centrally manage statuses, reallocate work, and monitor distribution to prevent bottlenecks.

*Rovo Agents (coming soon) will allow to distribute and reallocate work assignments effortlessly, giving the ability to react to absences in seconds.

Customer
Questions & Comments

1.

Why not just use Jira Automation?

OOO for Jira auto-detects availability via integrations, without complex setups.

2.

Can’t Tempo Capacity Planner handle PTO?

PTO plans can’t reassign work, so tasks can still go to unavailable users.

3.

How does this scale for enterprise use?

New enterprise-ready features are being shipped continuously, including a company-wide Outlook setup.

This add-on is vital to what we do - to ensure that our clients requests don't go unnoticed if someone is on leave. Super easy and straight-forward interface makes it easy and intuitive for our team to use this.

Want a deeper look at features and integrations?

Explore the technical battlecard for detailed breakdowns of capabilities,
supported integrations, and how Out of Office compares to other solutions on the market.
Prefer a hands-on walkthrough?

Out of Office for Jira – Keep Work Moving, Even When You’re Away

Out of Office for Jira ensures tasks don’t stall when team members are unavailable. It automates issue reassignment, delegates approvals, and syncs availability data from Outlook, Google Calendar, Slack, and Tempo.

Why It Matters

  • Prevent workflow disruptions by automatically reassigning tasks.
  • Ensure timely approvals with backup approvers.
  • Integrate seamlessly with existing tools for real-time availability tracking.

KEY FEATURES

Check out your Out of Office for Jira Youtube Playlist
corresponding to the below features

Key Features

CATEGORY

FEATURE

Value

Core Capabilities

Out of Office Status

Shows assignee status in the issue view and suggests alternatives.

Prevents delays by showing who’s available.

Custom Messages

Auto-comments notify others when someone is away.

Keeps teams informed with minimal disruption.

Dynamic Reassignment

Auto-reassigns issues to backups; supports multiple covers.

Keeps work moving during absences.

Mention Tags

Shows absence alerts in Jira comments.

Highlights availability when users are mentioned.

Reusable Templates

Set once, reuse across projects and integrations

Saves time on recurring OoO setups.

Advanced Capabilities

Bulk Assignment Management

Reassign open issues and claim them back in bulk.

Streamlines handovers before, during, and after leave.

Jira Automation Compatibility

Works with Jira Automation to exclude absent users from workflows.

Prevents unassigned issues and SLA breaches.

JQL Reporting for Impact Analysis

Track reassigned issues and team load using JQL filters.

Exposes blockers and workload risks.

Enterprise-wide Admin Features (Coming Soon)

Admin-level controls for setting global OoO policies.

Centralizes setup and ensures consistency.

JSM Specific Features

Approval Delegation

Routes pending approvals to predefined backups.

Avoids approval delays when key people are away.

Customer Approval Delegation

Assign backup approvers when customer roles are out.

Keeps customer approvals on track during absences.

Customer Portal Customization

Customizes how OoO statuses are displayed in the portal.

Makes agents status clear to customers.

Integrations

Outlook 365 & Google Calendar

Syncs Out of Office status from calendar sources.

Keeps status in Jira always up to date.

Tempo Capacity Planner

Connects Tempo Plans for non-billable time.

Avoids assigning work to unavailable users.

Slack

Syncs Out of Office Assistant with Slack status.

Lets users trigger OoO from Slack with emojis.

Custom integrations through the REST API

Syncs HR system data with Jira’s OoO rules.

Enables custom automation and HR syncing.

Try out Out of Office for Jira
for free today at Atlassian Marketplace.

Explore the technical battlecard for detailed breakdowns of capabilities,
supported integrations, and how Out of Office compares to other solutions on the market.
Prefer a hands-on walkthrough?

Why This Matters

Out of Office for Jira vs. Automation
for Jira & Alternatives

Jira teams lose time, miss SLAs, and disrupt workflows when work is assigned to unavailable team members. Out of Office for Jira automates reassignments,
ensures smooth handovers, and eliminates delays—something Automation for Jira and other solutions simply weren’t built to do.

Feature Comparison:

Out of Office for Jira vs. Alternatives

FEATURE

Out of Office for Jira

Automation for Jira

Other Solutions

Out of Office Status in Jira issues

yes
no
attention

Information doesn’t connect with automations

Out of Office message

yes
yes
yes

Calendar & HR Integrations

yes
attention

Only with custom development

no

Documented REST API

yes
yes
no

Reassignment automations for admins

yes
yes
yes

Reassignment automations for users

yes
no
no

Shift Management

yes
yes
attention
Only some products

Approval Delegation (JSM)

yes
yes
no

Approval Delegation for customers

yes
no
no

Team Mention Alerts

yes
no
no

Reusable Absence Templates

yes
no
no

Bulk Assignment Controls for End Users

yes
no
no

JQL for Absence Insights

yes
no
attention
Simple reporting options

Slack Integration

yes
attention

Information doesn’t connect with automations

no

Try out Out of Office for Jira
for free today at Atlassian Marketplace.

Explore the technical battlecard for detailed breakdowns of capabilities,
supported integrations, and how Out of Office compares to other solutions on the market.
Prefer a hands-on walkthrough?